topic Re: Problem with broadband in Broadband https://helpforum.sky.com/t5/Broadband/Problem-with-broadband/m-p/4853994#M450454 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280389">@Jackie19752</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 16 Dec 2024 12:18:30 GMT GD1 2024-12-16T12:18:30Z Problem with broadband https://helpforum.sky.com/t5/Broadband/Problem-with-broadband/m-p/4853962#M450442 <P>Hi keep having issues with my broadband keeps going off and there is s red light on the box this kerps happening all the time&nbsp;</P> Mon, 16 Dec 2024 11:29:05 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-broadband/m-p/4853962#M450442 Jackie19752 2024-12-16T11:29:05Z Re: Problem with broadband https://helpforum.sky.com/t5/Broadband/Problem-with-broadband/m-p/4853994#M450454 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280389">@Jackie19752</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 16 Dec 2024 12:18:30 GMT https://helpforum.sky.com/t5/Broadband/Problem-with-broadband/m-p/4853994#M450454 GD1 2024-12-16T12:18:30Z