topic Re: Sky Max Pod not working in Broadband

Sky Max Pod not working

Eva10 — Thu, 12 Dec 2024 15:35:57 GMT

I can not connect my sky max pod to the hub. I was in to the sky technical team for 2 hours over 2 days. We tried everything including connecting it to the hub via the Ethernet cable with still no luck. I'm sure it has something to do with it still says it's waiting to be delivered but we received it over a week ago.
please please HELP

thank you

Re: Sky Max Pod not working

Mr+Flibbles+86 — Fri, 13 Dec 2024 09:59:24 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Max Pod not working

Addie15 — Sun, 15 Dec 2024 11:13:53 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Sky Max Pod not working

Eva10 — Sun, 15 Dec 2024 16:17:35 GMT

Yes I still need help please