https://helpforum.sky.com/t5/Broadband/Flashing-green-light-no-internet/m-p/4852419#M449103 <P>Hi,so at about 10 and then 11pm my sky router stopped working.it switched off while watching a movie on Disney plus,both times.Ive only been a new customer for 3days and don't understand why it's not working.i darent turn it off and on again just incase I break it even more as it maybe updating or something else.pleasr help.</P> Sun, 15 Dec 2024 05:50:44 GMT Hel4 2024-12-15T05:50:44Z https://helpforum.sky.com/t5/Broadband/Flashing-green-light-no-internet/m-p/4852419#M449103 <P>Hi,so at about 10 and then 11pm my sky router stopped working.it switched off while watching a movie on Disney plus,both times.Ive only been a new customer for 3days and don't understand why it's not working.i darent turn it off and on again just incase I break it even more as it maybe updating or something else.pleasr help.</P> Sun, 15 Dec 2024 05:50:44 GMT https://helpforum.sky.com/t5/Broadband/Flashing-green-light-no-internet/m-p/4852419#M449103 Hel4 2024-12-15T05:50:44Z https://helpforum.sky.com/t5/Broadband/Flashing-green-light-no-internet/m-p/4852479#M449154 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4279097">@Hel4</a>&nbsp;do you have a white Sky Max hub and your connection is over a full fibre line (ie it connects to a &nbsp;ONT unit with lights).</P> <P>If so this a known issue thst has arisen recently which has to be fixed by Openreach which can be arranged without you having to call Sky.</P> Sun, 15 Dec 2024 07:23:59 GMT https://helpforum.sky.com/t5/Broadband/Flashing-green-light-no-internet/m-p/4852479#M449154 Chrisee 2024-12-15T07:23:59Z