WiFi Pod not working

KHC1 — Sat, 14 Dec 2024 16:02:56 GMT

I am having trouble getting WiFi throughout house. I have sky max WiFi with a whole house guarantee. They sent a pod which didn't work, so they have provided a 2nd pod.

Pod 2 light is going out which is good but still not good enough WiFi.

i have tried running an Ethernet to Pod 1 (running directly from sky max router) but pod 1 is not even showing as connected with the Ethernet in and light staying on. No wifi near it.

any ideas?

thanks

Re: WiFi Pod not working

Tom-W19 — Sun, 15 Dec 2024 10:17:04 GMT

Hi @KHC1

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic WiFi Pod not working in Broadband

WiFi Pod not working

Re: WiFi Pod not working