topic Re: Broadband issues in Broadband

Broadband issues

Ttyers92 — Wed, 11 Dec 2024 19:33:06 GMT

Hi having issues since moving into my new property.
you have sent me a new sky a box in to resolve the issue and it has not worked.
sky q box keeps loosing internet in the living room and also does the mini box in the bedroom. Thanks

Re: Broadband issues

Lisa-P1987 — Thu, 12 Dec 2024 09:45:47 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband issues

Addie15 — Sat, 14 Dec 2024 11:17:07 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.