https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4851699#M448911 <P>Good Morning,&nbsp;</P><P>&nbsp;</P><P>I have been having issues with my WiFi for almost a month now. It rarely works and I'm having to switch the WiFi off on my phone and just use data. &nbsp;I've repeatedly run the checks and it's still not working.&nbsp;<BR /><BR /></P><P>please can you advise what to do?&nbsp;</P> Sat, 14 Dec 2024 09:51:32 GMT Justine9 2024-12-14T09:51:32Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4851699#M448911 <P>Good Morning,&nbsp;</P><P>&nbsp;</P><P>I have been having issues with my WiFi for almost a month now. It rarely works and I'm having to switch the WiFi off on my phone and just use data. &nbsp;I've repeatedly run the checks and it's still not working.&nbsp;<BR /><BR /></P><P>please can you advise what to do?&nbsp;</P> Sat, 14 Dec 2024 09:51:32 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4851699#M448911 Justine9 2024-12-14T09:51:32Z https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4851740#M448927 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4278460">@Justine9</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 14 Dec 2024 10:22:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-issues/m-p/4851740#M448927 caesarome 2024-12-14T10:22:29Z