https://helpforum.sky.com/t5/Broadband/Wifi-wont-work/m-p/4850560#M448612 <P>WiFi router has 2 amber lights. Will not reset no matter what I do. Checked all the cables and everything's fine, but still doesn't work. Need an engineer</P> Fri, 13 Dec 2024 07:47:25 GMT Lorna3255 2024-12-13T07:47:25Z https://helpforum.sky.com/t5/Broadband/Wifi-wont-work/m-p/4850560#M448612 <P>WiFi router has 2 amber lights. Will not reset no matter what I do. Checked all the cables and everything's fine, but still doesn't work. Need an engineer</P> Fri, 13 Dec 2024 07:47:25 GMT https://helpforum.sky.com/t5/Broadband/Wifi-wont-work/m-p/4850560#M448612 Lorna3255 2024-12-13T07:47:25Z https://helpforum.sky.com/t5/Broadband/Wifi-wont-work/m-p/4850563#M448615 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3513830">@Lorna3255</a>&nbsp; Resetting your hub won;t work if the fault is external.</P> <P>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 13 Dec 2024 07:56:05 GMT https://helpforum.sky.com/t5/Broadband/Wifi-wont-work/m-p/4850563#M448615 GD1 2024-12-13T07:56:05Z