topic Re: Sky Broadband Superfast activation kit contents in Broadband

Sky Broadband Superfast activation kit contents

Baarbray — Thu, 12 Dec 2024 13:28:46 GMT

My Sky Broadband Superfast activation kit arrived in a damaged packet! What should be in the kit?

Re: Sky Broadband Superfast activation kit contents

TimmyBGood — Thu, 12 Dec 2024 13:48:49 GMT

@Baarbray

Are you a current Sky Broadband customer?

Re: Sky Broadband Superfast activation kit contents

Baarbray — Thu, 12 Dec 2024 19:57:27 GMT

Yes, we're a current Sky broadband user.

Re: Sky Broadband Superfast activation kit contents

TimmyBGood — Thu, 12 Dec 2024 20:29:42 GMT

@Baarbray

If you currently have a Sky Broadband Hub and are moving to FTTP, the 'conversion kit' is just a Cat5e ethernet cable.

Re: Sky Broadband Superfast activation kit contents

Baarbray — Thu, 12 Dec 2024 22:12:49 GMT

Thanks Timmy. Our kit had been repacked by the Post Office. I'm happy now that we got what was dispatched - an Ethernet cable! We were concerned that the engineer would turn up next month to find that we didn't have the full kit.

We're happy that you helped us. R&B