topic Upgrading to fibre in Broadband

Upgrading to fibre

Sharon140 — Thu, 12 Dec 2024 13:02:13 GMT

I am currently waiting to have my broadband to fibre. They only sent me an Ethernet cable in the post before the engineer comes round. Is this correct?

Re: Upgrading to fibre

cookiemonsteruk — Thu, 12 Dec 2024 13:05:13 GMT

@Sharon140

Thats correct its called a conversion kit. It will plug from the ont fibre modem into lan port 4 on your sky hub which should be with you the day before activation

Re: Upgrading to fibre

TimmyBGood — Thu, 12 Dec 2024 13:07:39 GMT

@cookiemonsteruk wrote:

@Sharon140

Thats correct its called a conversion kit. It will plug from the ont fibre modem into lan port 4 on your sky hub which should be with you the day before activation

Typically a conversion kit would only go to an existing Sky FTTC user who already has a Sky Broadband Hub. New users get a Max Hub.