topic Re: Slow broadband in Broadband

Slow broadband

Neil2805 — Wed, 11 Dec 2024 17:27:35 GMT

Hi. My broadband contract is 150mbs but I am only getting between 35 and 45. Been like this for weeks now and neighbours having same issues of slow broadband.

Re: Slow broadband

Mr+Flibbles+86 — Thu, 12 Dec 2024 10:25:49 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Slow broadband

Addie15 — Sat, 14 Dec 2024 11:15:58 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.