topic WIFI NOT WORKING in Broadband

WIFI NOT WORKING

S2AerospaceLtd — Thu, 12 Dec 2024 09:06:19 GMT

Hi, we have our broadband hub with yourselves but over the past few weeks it only intermittantly works and over the last week it has been terrible, as we are a business it is essential that we have an up and running broadband for our emails etc and therefore please can someone look into this for us. I have done the tests on your website (when I can get in) and it says eveything is ok but it clearly isn't as it is down more than it is working. If someone could come back to me please ASAP as we are now hgetting desperate.

Thank you

Re: WIFI NOT WORKING

Mr+Flibbles+86 — Fri, 13 Dec 2024 09:07:22 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: WIFI NOT WORKING

Addie15 — Sun, 15 Dec 2024 11:06:55 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.