https://helpforum.sky.com/t5/Broadband/Sky-Broadband-Shield/m-p/4849626#M448342 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4071277">@Martyna1</a>&nbsp;the settings can be changed by the account holder only and are in the My Sky app and website under Product Options. If you are the account holder but cannot do this check you are using the right Sky ID linked to the broadband account if you are sure you are you will havecto call Sky to getvthe id sorted out.</P> Thu, 12 Dec 2024 08:10:51 GMT Chrisee 2024-12-12T08:10:51Z https://helpforum.sky.com/t5/Broadband/Sky-Broadband-Shield/m-p/4849386#M448170 <P>I want to turn off sky broadband shield but I Can't how to do ?</P> Wed, 11 Dec 2024 22:32:58 GMT https://helpforum.sky.com/t5/Broadband/Sky-Broadband-Shield/m-p/4849386#M448170 Martyna1 2024-12-11T22:32:58Z https://helpforum.sky.com/t5/Broadband/Sky-Broadband-Shield/m-p/4849626#M448342 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4071277">@Martyna1</a>&nbsp;the settings can be changed by the account holder only and are in the My Sky app and website under Product Options. If you are the account holder but cannot do this check you are using the right Sky ID linked to the broadband account if you are sure you are you will havecto call Sky to getvthe id sorted out.</P> Thu, 12 Dec 2024 08:10:51 GMT https://helpforum.sky.com/t5/Broadband/Sky-Broadband-Shield/m-p/4849626#M448342 Chrisee 2024-12-12T08:10:51Z