https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4849611#M448332 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4085300">@SJH123</a>&nbsp;Loss of connection between midnight and 5am is often down to essential maintenance on the network. If that is the cause your service will be back up in the morning.</P> Thu, 12 Dec 2024 07:49:43 GMT Chrisee 2024-12-12T07:49:43Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4849479#M448236 <P>I have rebooted the router however there is an orange light next to internet and &nbsp;voice. Power and wifi are showing green.</P><P>when connected to the laptop I get the diagnosis screen but it just keeps requesting to re-test.</P><P>on the my sky app it keeps saying all tests are good . But there is no internet.&nbsp;</P> Thu, 12 Dec 2024 01:10:59 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4849479#M448236 SJH123 2024-12-12T01:10:59Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4849611#M448332 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4085300">@SJH123</a>&nbsp;Loss of connection between midnight and 5am is often down to essential maintenance on the network. If that is the cause your service will be back up in the morning.</P> Thu, 12 Dec 2024 07:49:43 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4849611#M448332 Chrisee 2024-12-12T07:49:43Z