topic Re: Internet is down in Broadband

Internet is down

ronson12 — Wed, 11 Dec 2024 23:06:33 GMT

My connection just dropped and my PON light is red. Online sky checks are saying everything is fine which is clearly wrong. Has sky had another region outage? If not can someone check this for me, thanks

Re: Internet is down

Joe801 — Wed, 11 Dec 2024 23:12:48 GMT

Same issue here

Re: Internet is down

Cerison — Thu, 12 Dec 2024 00:54:57 GMT

Same for me. I’ve done multiple WiFi tests, and each time, Sky claims there's no issue, but I still don't have any internet.

Re: Internet is down

Sabrina_89 — Thu, 12 Dec 2024 00:56:16 GMT

I also have the same issue. Although, my sons xbox one is still running via the wifi/Internet!! Has anybody found out why we are experiencing this issue?

Re: Internet is down

SMARYAN — Thu, 12 Dec 2024 00:56:22 GMT

I am having the same issue, everything seems fine but I have no internet connection.

Re: Internet is down

Giraffe999 — Thu, 12 Dec 2024 00:59:15 GMT

Same here in Portsmouth.

this is 3rd time in a matter of weeks !

yet the only compensation they give is 2gb data on your sky mobile sim piggy bank.

an absolute joke !

Re: Internet is down

jamie231281 — Thu, 12 Dec 2024 01:07:49 GMT

It's the same in Brighton

Re: Internet is down

NickDale69 — Thu, 12 Dec 2024 01:10:29 GMT

Same in Horsham Sussex - no internet all tests run

Re: Internet is down

Vict — Thu, 12 Dec 2024 01:12:00 GMT

In-between Chichester and Portsmouth no Internet either, sky say no issues

Re: Internet is down

Pete_- — Thu, 12 Dec 2024 01:15:15 GMT

Same here east sussex

Re: Internet is down

Sylvpack — Thu, 12 Dec 2024 01:16:14 GMT

Same in East Sussex!

Re: Internet is down

TrueTrojan — Thu, 12 Dec 2024 01:17:42 GMT

Same issue here in Eastbourne, SKY sort this out happens all the time yet ur website says "No Issues"!?

Re: Internet is down

Liddle1 — Thu, 12 Dec 2024 01:18:47 GMT

Same in littlehampton

Re: Internet is down

Ecw199 — Thu, 12 Dec 2024 01:20:27 GMT

Same here in Havant

Re: Internet is down

cookieskippy — Thu, 12 Dec 2024 01:22:40 GMT

Eastbourne no internet

Re: Internet is down

MGS99 — Thu, 12 Dec 2024 01:23:58 GMT

Same here in Eastbourne.

Sky "settings" attest to Network connection being marked with an "x" but all checks suggests all is well! How can that be?

Re: Internet is down

Waffleboo — Thu, 12 Dec 2024 01:26:07 GMT

Newhaven here, no internet. Orange on router, app says no issues

Re: Internet is down

Abss — Thu, 12 Dec 2024 01:29:42 GMT

Same in Eastbourne

Eating away on my mobile data and i've still got 8hrs of work to do

Re: Internet is down

Abss — Thu, 12 Dec 2024 01:30:26 GMT

No Im back on

Re: Internet is down

DavidHove — Thu, 12 Dec 2024 01:30:57 GMT

Same here in Hove