topic Re: Internet Connection in Broadband

Internet Connection

D88 — Wed, 11 Dec 2024 18:30:25 GMT

For the past 4 days, our TV and connected devices to the Internet have lost connection / reconnected several times throughout the day. I work from home on Wednesdays and due to not being to connect to the home broadband (as I did last week) I have had to use my works mobile hotspot and have since incurred charges for doing so. I've ran the checks on the website which say the hub and connection are fine, which can't be the case as my TV currently states 'No Internet connection', this is the issue is has stated numerous times over the past 4 days as I say.

Re: Internet Connection

jsparkes — Thu, 12 Dec 2024 00:25:16 GMT

I have the same issue. My download speeds are also slower.

Re: Internet Connection

Chrisee — Thu, 12 Dec 2024 07:18:19 GMT

@D88 and @jsparkes there are multiple similar reports probably linked to last weekend storm. If it continues call Sky and reportvthe issue but whether Openreach will do anything ither than wait fir the line to dry out is doubtful unfortunately.