https://helpforum.sky.com/t5/Broadband/How-to-claim-automatic-compensation/m-p/4849385#M448169 <P>I pay my bills via direct debit but have automatic compensation for a missed appointment, however it hasn't been taken off my bill and isn't off the next predicted one, so how do I access this? I can't find it on my account anywhere&nbsp;</P> Wed, 11 Dec 2024 22:25:38 GMT JA2420 2024-12-11T22:25:38Z https://helpforum.sky.com/t5/Broadband/How-to-claim-automatic-compensation/m-p/4849385#M448169 <P>I pay my bills via direct debit but have automatic compensation for a missed appointment, however it hasn't been taken off my bill and isn't off the next predicted one, so how do I access this? I can't find it on my account anywhere&nbsp;</P> Wed, 11 Dec 2024 22:25:38 GMT https://helpforum.sky.com/t5/Broadband/How-to-claim-automatic-compensation/m-p/4849385#M448169 JA2420 2024-12-11T22:25:38Z https://helpforum.sky.com/t5/Broadband/How-to-claim-automatic-compensation/m-p/4849623#M448340 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4276565">@JA2420</a>&nbsp;it takes a bit of time to come through but once on the account it will be automatically applied against the next bill after that. You dont have to do anything.</P> Thu, 12 Dec 2024 08:07:28 GMT https://helpforum.sky.com/t5/Broadband/How-to-claim-automatic-compensation/m-p/4849623#M448340 Chrisee 2024-12-12T08:07:28Z https://helpforum.sky.com/t5/Broadband/How-to-claim-automatic-compensation/m-p/4941355#M474791 <P>how long is a "bit of time"? 2 billing cycles? more?</P> Thu, 20 Mar 2025 13:31:04 GMT https://helpforum.sky.com/t5/Broadband/How-to-claim-automatic-compensation/m-p/4941355#M474791 Tor31 2025-03-20T13:31:04Z