https://helpforum.sky.com/t5/Broadband/Max-hub/m-p/4848187#M447799 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2674939">@polomint</a>&nbsp;assuming you are conecting the new hub correctly and you have allowed time for it to reboot and connect which takes up to 5 minutes tgen it sounds to be a faulty unit if so call Sky and report the issue to them.</P> Wed, 11 Dec 2024 06:48:49 GMT Chrisee 2024-12-11T06:48:49Z https://helpforum.sky.com/t5/Broadband/Max-hub/m-p/4848135#M447774 Hi, Skyvok on old hub, upgraded to sky max hub tried three times it won't connect any suggestions, ( reconnected old hub ) chris Tue, 10 Dec 2024 22:42:47 GMT https://helpforum.sky.com/t5/Broadband/Max-hub/m-p/4848135#M447774 polomint 2024-12-10T22:42:47Z https://helpforum.sky.com/t5/Broadband/Max-hub/m-p/4848187#M447799 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2674939">@polomint</a>&nbsp;assuming you are conecting the new hub correctly and you have allowed time for it to reboot and connect which takes up to 5 minutes tgen it sounds to be a faulty unit if so call Sky and report the issue to them.</P> Wed, 11 Dec 2024 06:48:49 GMT https://helpforum.sky.com/t5/Broadband/Max-hub/m-p/4848187#M447799 Chrisee 2024-12-11T06:48:49Z https://helpforum.sky.com/t5/Broadband/Max-hub/m-p/4849374#M448168 <P>Thanks for your reply Chrisee, I persevered, tried to day disconnected everything installed it with power and Internet only,them added the signal boosters and pucks.Works now found out leave anything to do with sky alone. Thanks</P> Wed, 11 Dec 2024 21:52:41 GMT https://helpforum.sky.com/t5/Broadband/Max-hub/m-p/4849374#M448168 polomint 2024-12-11T21:52:41Z