https://helpforum.sky.com/t5/Broadband/Broadband-gone-down-again/m-p/4848174#M447791 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178715">@MThom1</a>&nbsp;</P> <P>At 2.40 in the morning it could be maintenance&nbsp;that is taking place so if it is still the same later in the day then the first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 11 Dec 2024 05:41:29 GMT caesarome 2024-12-11T05:41:29Z https://helpforum.sky.com/t5/Broadband/Broadband-gone-down-again/m-p/4848163#M447783 <P>LS22 11.12.24 0240am. Broadband has gone down yet again. One minute there is a broadband fault, the next it says everything is fine. Please fix it.&nbsp;</P> Wed, 11 Dec 2024 02:48:26 GMT https://helpforum.sky.com/t5/Broadband/Broadband-gone-down-again/m-p/4848163#M447783 MThom1 2024-12-11T02:48:26Z https://helpforum.sky.com/t5/Broadband/Broadband-gone-down-again/m-p/4848174#M447791 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4178715">@MThom1</a>&nbsp;</P> <P>At 2.40 in the morning it could be maintenance&nbsp;that is taking place so if it is still the same later in the day then the first thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Wed, 11 Dec 2024 05:41:29 GMT https://helpforum.sky.com/t5/Broadband/Broadband-gone-down-again/m-p/4848174#M447791 caesarome 2024-12-11T05:41:29Z