topic Re: BUFFERING AFTER NEW FIBRE INSTALLATION in Broadband

BUFFERING AFTER NEW FIBRE INSTALLATION

a1jonuk — Tue, 10 Dec 2024 14:53:07 GMT

WE recently upgradred to the 900mb superfast fibre, the installation went well but now when we are for instance watching youtube on tv via sky Q we have more buffering/loading than we had before.

The main reason for the upgrade was to stop this buffering.

The wifi seems ok otherwise but not really noticing a big difference to previously average 52mb .

Any Ideas what could be wrong.

Re: BUFFERING AFTER NEW FIBRE INSTALLATION

TimmyBGood — Tue, 10 Dec 2024 15:11:50 GMT

@a1jonuk

Unfortunately throwing huge bandwidth at the router doesn't necessarily help with local WiFi at all, particularly if the main Q box is in a challenging location.

Re: BUFFERING AFTER NEW FIBRE INSTALLATION

a1jonuk — Tue, 10 Dec 2024 15:27:16 GMT

Thanks for reply , appreciated.

The Q box is about 2 metres from the router, I can watch youtube on a tablet in another room completely and not get any buffering.

I have tried casting youtube from phone/tablet to sky box and get the same buffering as when I go via the youtube app on sky.

A bit frustrating and dissapointing if I can't find a fix as we are in the same position as before the upgrade, waiting on buffering just to watch youtube.

Thanks again for taking the time to reply.

Re: BUFFERING AFTER NEW FIBRE INSTALLATION

TimmyBGood — Tue, 10 Dec 2024 15:29:34 GMT

@a1jonuk wrote:

.

The Q box is about 2 metres from the router

I'd suggest trying an ethernet cable between the two: even if not suitable as a permanent solution it gives something of a clue.