topic Re: Broadband down in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4847455#M447539 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4093010">@Dylan1802</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 10 Dec 2024 13:26:48 GMT caesarome 2024-12-10T13:26:48Z Broadband down https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4847450#M447538 <P>Our broadband does not seem to be working today and the signal in general is not great. We pay the top price for our area and seems to keep having these issues. Please could you assist</P> Tue, 10 Dec 2024 13:21:06 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4847450#M447538 Dylan1802 2024-12-10T13:21:06Z Re: Broadband down https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4847455#M447539 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4093010">@Dylan1802</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 10 Dec 2024 13:26:48 GMT https://helpforum.sky.com/t5/Broadband/Broadband-down/m-p/4847455#M447539 caesarome 2024-12-10T13:26:48Z