topic Re: firbe enineer hasnt turned up in Broadband

firbe enineer hasnt turned up

johhno30 — Tue, 10 Dec 2024 09:21:40 GMT

My fibre was supposed to get installed yesteredday the enginner didnt turn up it showed it got changed to today someone has been in the house on both occasion but ive just had a message saying they couldnt get access.

Nobody has turned up

Re: firbe enineer hasnt turned up

Chrisee — Tue, 10 Dec 2024 09:24:11 GMT

@johhno30 you will have to check with Sky as it sounds like your order has got confused. To help,I have escalated your postto the Sky team who support the forum who should be in touch soon to offer you a private chat session to get this sorted. Keep an eye on the forum as if you miss the message just click the chat icon which will be added to the forum pages for you to use.saving a long phone call.

Re: firbe enineer hasnt turned up

Addie15 — Tue, 10 Dec 2024 09:40:24 GMT

Hi there! Thank you for escalating this. We have sent an invite to @johhno30.