topic Re: Terrible internet in Broadband

Terrible internet

Faizey — Sat, 07 Dec 2024 18:08:13 GMT

Has anyone else noticed the standard of internet signal for Sky has been awful recently. I've had my internet through sky for over 10 years but of late I just seem to be having issues every other day! My current download speed in 9.17!!!! & Although I appreciate it may happen from time to time I'm getting extremely frustrated as its becoming a regular thing. Is it just me or is anyone else having the same?

Re: Terrible internet

Addie15 — Sun, 08 Dec 2024 09:14:23 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Terrible internet

Addie15 — Tue, 10 Dec 2024 09:18:58 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.