topic Re: Sky WiFi Max (white) Router restarts each morning in Broadband

Sky WiFi Max (white) Router restarts each morning

CellarDoor — Mon, 09 Dec 2024 11:34:04 GMT

Hi,

I have only recently joined Sky Broadband using the white, WiFi Max router and at some point between 10am and 11am each morning the router restarts, dropping all connected devices.

Whilst I understand updates sometime need to be applied, surely it would make sense to apply these overnight when the router is less likely to be in use?

Any advice? Thanks.

Re: Sky WiFi Max (white) Router restarts each morning

Addie15 — Tue, 10 Dec 2024 09:14:53 GMT

Hi there, @CellarDoor. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147