topic Re: Issues with ping/online gaming in Broadband

Issues with ping/online gaming

DanielM19 — Sat, 07 Dec 2024 11:54:41 GMT

Having issues in online games with net jitter and ping in games even though the broadband checker tells me everything is okay. Has been happening for a while now.

Re: Issues with ping/online gaming

Addie15 — Sun, 08 Dec 2024 08:53:04 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Issues with ping/online gaming

Addie15 — Tue, 10 Dec 2024 08:57:42 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.