topic Re: Super slow WiFi every day in Broadband

Super slow WiFi every day

Cro5sy — Sat, 07 Dec 2024 07:47:10 GMT

I am super disappointed with this service. It's been slow since it started and I am supposed to have fast broadband. It's worse than dial up. I have to turn my phone off WiFi to get any internet

just tested it and it was .50 test and the other day it was 15 and 19 this is not what I'm paying for

Re: Super slow WiFi every day

Addie15 — Sun, 08 Dec 2024 08:46:32 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Super slow WiFi every day

Addie15 — Tue, 10 Dec 2024 08:55:25 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.