topic Re: Outage in my area in Broadband

Outage in my area

AndreRecupero — Tue, 10 Dec 2024 08:10:06 GMT

My broadband was down since Saturday Dec 07th and was said that will be back on in 48 hours but nothing yet. Is there a simple way to request a refund or any compensation for these down days?

Re: Outage in my area

TimmyBGood — Tue, 10 Dec 2024 08:38:08 GMT

@AndreRecupero

https://www.sky.com/help/articles/auto-compensation

Re: Outage in my area

AndreRecupero — Wed, 11 Dec 2024 09:51:44 GMT

Thanks TimmyBGood

I`m still off line and nobody from Sky knows what happened.

I have to route the internet from my cell phone to "try" to work from home. Hope an compensation or a reimbusement be made in my account