topic Re: WiFi speed in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-speed/m-p/4847009#M447383 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4274718">@George5959</a>&nbsp;first thing to check is the speed the service checker in the My Sky app is giving for the connection to the hub. If thst is low click on the broadband link as that will give you more information including the guaranteed speed and the recent history it should also offer to book an engineer to check the line.</P> <P>&nbsp;</P> <P>However if that is as it should be the issue is likely in your home and is probably poor wifi speeds from the hub to the device. If the hub is not out in the open on a surface zbove obstructions like furniture etc move it.</P> Tue, 10 Dec 2024 07:16:44 GMT Chrisee 2024-12-10T07:16:44Z WiFi speed https://helpforum.sky.com/t5/Broadband/WiFi-speed/m-p/4846922#M447362 <P>Whilst our broadband promises minimum download speeds of 60/70MBps. All of our household devices are running slow, devices which are able to test WiFi and display current speeds show speeds are no higher than 25MBps AT BEST&nbsp;</P> Mon, 09 Dec 2024 22:53:48 GMT https://helpforum.sky.com/t5/Broadband/WiFi-speed/m-p/4846922#M447362 George5959 2024-12-09T22:53:48Z Re: WiFi speed https://helpforum.sky.com/t5/Broadband/WiFi-speed/m-p/4847009#M447383 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4274718">@George5959</a>&nbsp;first thing to check is the speed the service checker in the My Sky app is giving for the connection to the hub. If thst is low click on the broadband link as that will give you more information including the guaranteed speed and the recent history it should also offer to book an engineer to check the line.</P> <P>&nbsp;</P> <P>However if that is as it should be the issue is likely in your home and is probably poor wifi speeds from the hub to the device. If the hub is not out in the open on a surface zbove obstructions like furniture etc move it.</P> Tue, 10 Dec 2024 07:16:44 GMT https://helpforum.sky.com/t5/Broadband/WiFi-speed/m-p/4847009#M447383 Chrisee 2024-12-10T07:16:44Z