topic Re: no internet in Broadband

no internet

Charlotte139 — Tue, 10 Dec 2024 01:25:42 GMT

no internet changed cables etc

Re: no internet

Charlotte139 — Tue, 10 Dec 2024 01:29:50 GMT

i have no phone signal at home i cannot connect to internet so when it doesn't work it becomes big issue!

Re: no internet

Morgan — Tue, 10 Dec 2024 02:04:01 GMT

I also have no connection! If says there's maintenance in Yorkshire and I am no where near there for it to even affect me. I can't even log in to my sky account. It is beyond ridiculous!! Alot of us depend on WiFi so for it to be down so often it is becoming a joke. I certainly won't be using them again once my contract ends!! Hope you get sorted soon

Re: no internet

caesarome — Tue, 10 Dec 2024 05:49:05 GMT

@Morgan @Charlotte139

At that time of the morning it might be maintanance taking place so if you still have no access during the day then the first thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start