topic Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup in Broadband

FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

Drnk — Mon, 09 Dec 2024 19:21:39 GMT

Hi,

I am on Sky Superfast 1(FTTC) and recently tried replacing my Sky Hub with a TP-Link AC2100 (Archer VR2100). I followed the correct setup procedure, including:

1. Connecting the DSL cable to the router's DSL port and the master socket via a micro-filter.
2. Setting the connection type to Sky(MER)_VDSL and entering the generic credentials:
- Username: abcdefgh@skydsl
- Password: 1234567890abcdef
3. Enabling VLAN ID 101 for Sky's FTTC requirements.

Despite this, the router fails to establish a connection, and the DSL light does not stabilize. I've double-checked the settings and the hardware connections, but I’m still unable to get online.

I would appreciate any advice or steps to resolve this issue.

Thank you in advance for your help!

Best regards,
Alev

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

cookiemonsteruk — Mon, 09 Dec 2024 19:29:39 GMT

@Drnk

When you say superfast 1 what speed should you be getting?

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

TimmyBGood — Mon, 09 Dec 2024 19:31:08 GMT

@Drnk wrote:

I am on Sky Superfast 1(FTTC)

Just to check: is that 'Superfast' or 'Ultrafast 1' (which would be G.fast rather than FTTC)?

I'm not aware of a product designated 'Superfast 1'.

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

Drnk — Mon, 09 Dec 2024 19:31:28 GMT

Download speeds: Normally Available: 148.0Mbps; Max: 147.8Mbps; Min: 147.1Mbps

Upload speeds: Normally Available: 29.7Mbps; Max: 29.7Mbps; Min: 28.7Mbps

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

Drnk — Mon, 09 Dec 2024 19:33:04 GMT

Oww it is Ultrafast

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

cookiemonsteruk — Mon, 09 Dec 2024 19:33:19 GMT

@Drnk

Sounds like g.fast not vdsl . Is the router plugged into a g.fast mastersocket

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

TimmyBGood — Mon, 09 Dec 2024 19:44:39 GMT

@Drnk wrote:

Download speeds: Normally Available: 148.0Mbps

150Mbs would be Ultrafast 1, which means you need a router with a G.fast modem.

An AC2100 is VDSL/ADSL so isn't going to work.

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

Drnk — Mon, 09 Dec 2024 19:34:27 GMT

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

cookiemonsteruk — Mon, 09 Dec 2024 19:35:18 GMT

@Drnk

The only combined g.fast modem router is the asus dsl ac88u

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

TimmyBGood — Mon, 09 Dec 2024 19:36:16 GMT

@Drnk

This one?

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

Drnk — Mon, 09 Dec 2024 19:36:49 GMT

Yes that is the socet

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

TimmyBGood — Mon, 09 Dec 2024 19:43:23 GMT

@Drnk

Unfortunately your AC2100 simply cannot function: it uses an inappropriate signalling type. You'd either need the model @cookiemonsteruk mentioned (make sure it has the DSL prefix), or a separate G.fast modem such as the DrayTek Vigor 166

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

Drnk — Mon, 09 Dec 2024 19:40:24 GMT

Thank you guys !!

Re: FTTC with TP-Link AC2100 (Archer VR2100) – Unable to Connect After Setup

Drnk — Mon, 09 Dec 2024 19:45:01 GMT

Thank you guys !! I will see compatible one