topic Re: Broadband not working in Broadband https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4846552#M447284 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4274328">@Jj81</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Dec 2024 17:04:41 GMT GD1 2024-12-09T17:04:41Z Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4846551#M447283 <P>My broadband suddenly stopped working iv tried turning it off/on still not working iv unplugged the cable for 5 minutes and re plugged and not working&nbsp;</P> Mon, 09 Dec 2024 17:02:12 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4846551#M447283 Jj81 2024-12-09T17:02:12Z Re: Broadband not working https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4846552#M447284 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4274328">@Jj81</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 09 Dec 2024 17:04:41 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4846552#M447284 GD1 2024-12-09T17:04:41Z