topic Change router password in Broadband

Change router password

SimonJake — Mon, 09 Dec 2024 11:27:02 GMT

Hi i want to change my router password and i have followed all the steps but when i go on to the summary status page and click

wifi to get to the next step i get the message 401 unauthorised, authorisation required.

This happens on all the options on that page apart from reboot sky hub, can anyone help, thanks.

Re: Change router password

SimonJake — Mon, 09 Dec 2024 11:34:09 GMT

I have tried it on desk top pc and also on my mobile through the app and its just the same.

Re: Change router password

SimonJake — Mon, 09 Dec 2024 11:38:15 GMT

A message also appears at the top in the brower bar when i get to the summary status page that says not secure do not change any passwords on this site.

Re: Change router password

SimonJake — Mon, 09 Dec 2024 12:28:08 GMT

So i have managed to get in through google chrome but above the username / password box it says your connection to this site is not private, is this right ????

Re: Change router password

Niknak — Tue, 04 Mar 2025 12:21:32 GMT

Did you ever get any help with this? I'm a new Sky user and the same thing happens to me.

Re: Change router password

FLC — Tue, 04 Mar 2025 12:27:25 GMT

The local web interface of a router is "insecure" in as much as it doesn't use HTTPS. Web browsers really ought to know when they're being asked to connect to a local, private address & not produce this errors, but they don't. Most offer the option to ignore the error or add the page to a safe list. There is no actual risk involved.