topic Re: Change my activation date in Broadband

Change my activation date

Sophiehall04 — Mon, 09 Dec 2024 09:07:07 GMT

When ordering the activation date was 20/12 since ordering it's been pushed to the 23/12. We move into our new house on the 17/12. Do you think there's chance of being able to bring the activation date forward?

Re: Change my activation date

Chrisee — Mon, 09 Dec 2024 09:19:23 GMT

@Sophiehall04 very unlikely as the dates are booked with Openreach but you can call and ask.

Re: Change my activation date

TimmyBGood — Mon, 09 Dec 2024 09:25:03 GMT

@Sophiehall04

And unfortunately it's realistic to recognise that any installation just before Christmas is significantly at risk of being postponed, perhaps until the New Year, so I'd suggest having a fallback plan such as cellular data availability.