https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connectipn/m-p/4845694#M447051 My WiFi hub has been installed upstairs and it's not good enough to connect and play without buffering Sun, 08 Dec 2024 20:17:01 GMT Loopy26 2024-12-08T20:17:01Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connectipn/m-p/4845694#M447051 My WiFi hub has been installed upstairs and it's not good enough to connect and play without buffering Sun, 08 Dec 2024 20:17:01 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connectipn/m-p/4845694#M447051 Loopy26 2024-12-08T20:17:01Z https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connectipn/m-p/4845878#M447084 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273534">@Loopy26</a>&nbsp;while it maybe possiblecto get the connection point moved your options otherwise is to either move the hub to a better location which msy require you to changecthe cable used to connect to the incoming service. When choosing a location makecsurecthe hub is out in the open on a surface zbove obstructions like radiators. Cables are readily available in various lengths you need an Ethernet cable if your service is over full fibre (connecting to an ONT with lights) or a DSL cable if on the older part fibre service.</P> <P>&nbsp;</P> <P>If that is not practical Sky will sell you an add-on called WiFi Max which includes up to 3 extender pods if you need them see&nbsp;<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A>&nbsp;or you can buy your own shole home wifi kit.</P> Mon, 09 Dec 2024 07:13:57 GMT https://helpforum.sky.com/t5/Broadband/Poor-WiFi-connectipn/m-p/4845878#M447084 Chrisee 2024-12-09T07:13:57Z