topic Re: No Internet, syro modem flashing red in Broadband https://helpforum.sky.com/t5/Broadband/No-Internet-syro-modem-flashing-red/m-p/4845665#M447047 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273387">@Naas1224</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 08 Dec 2024 19:57:25 GMT caesarome 2024-12-08T19:57:25Z No Internet, syro modem flashing red https://helpforum.sky.com/t5/Broadband/No-Internet-syro-modem-flashing-red/m-p/4845552#M447021 <P>Hi my broadband is down since weekend storm, syro modem flashing red. I guess i need an engineer?</P> Sun, 08 Dec 2024 17:56:19 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-syro-modem-flashing-red/m-p/4845552#M447021 Naas1224 2024-12-08T17:56:19Z Re: No Internet, syro modem flashing red https://helpforum.sky.com/t5/Broadband/No-Internet-syro-modem-flashing-red/m-p/4845665#M447047 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273387">@Naas1224</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 08 Dec 2024 19:57:25 GMT https://helpforum.sky.com/t5/Broadband/No-Internet-syro-modem-flashing-red/m-p/4845665#M447047 caesarome 2024-12-08T19:57:25Z