Upgraded to Fibre

SHOGG70 — Sun, 08 Dec 2024 13:33:34 GMT

I have recently upgraded to the new fibre in my area - speed next to the hub is excellent but the rest of the house is poor and connection regularly drops or is none existent ? Any tips

Re: Upgraded to Fibre

TimmyBGood — Sun, 08 Dec 2024 14:09:48 GMT

@SHOGG70

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of the legacy 'Broadband Boost' add-on and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some Sky booster hardware has leaked onto a certain auction site and elsewhere online, but Sky won't offer support with using these.

Confusingly the default 'Wall to Wall WiFi Guarantee' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.

topic Upgraded to Fibre in Broadband

Upgraded to Fibre

Re: Upgraded to Fibre