topic Re: No devices connnecting in Broadband

No devices connnecting

Martincahil — Sun, 08 Dec 2024 10:12:40 GMT

No Internet connection to any devices

Re: No devices connnecting

caesarome — Sun, 08 Dec 2024 10:22:38 GMT

If a reboot of your hub doesn't fix it then the first thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No devices connnecting

GD1 — Sun, 08 Dec 2024 11:33:02 GMT

@Martincahil Your new thread you created for the same issue has been removed, you've received a reply to your original post.