topic Re: No WiFi in Broadband

No WiFi

Gamma81 — Sat, 07 Dec 2024 15:17:29 GMT

No WiFi or internet done all the usual connections, power on and off plus system checks on my sky and still can not connect 😞

Re: No WiFi

caesarome — Sat, 07 Dec 2024 16:37:11 GMT

@Gamma81

First thing to check is this link to see if there are any outages in your area:

https://www.sky.com/servicechecker

If there isn't try running the line test here:

https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: No WiFi

Gamma81 — Mon, 09 Dec 2024 18:45:39 GMT

Thanks, I have open reach coming out on Thursday