https://helpforum.sky.com/t5/Broadband/Returning-sky-hub/m-p/4844613#M446744 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260609">@SalfordReds63</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P><SPAN>also what shall I do with the openreach plug?&nbsp;</SPAN></P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>An Openreach ONT and its power supply should always stay at the installed address.</P> <P>&nbsp;</P> <P>Recent models have a printed advisory,&nbsp; because they do tend to stray when people move house.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e17d3608-6ec5-4b21-9b55-e90c017add44.jpeg" style="width: 493px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106178iEB1AB2F1D1C91D79/image-size/medium?v=v2&amp;px=400" role="button" title="e17d3608-6ec5-4b21-9b55-e90c017add44.jpeg" alt="e17d3608-6ec5-4b21-9b55-e90c017add44.jpeg" /></span></P> <P> </P> Sat, 07 Dec 2024 16:07:53 GMT TimmyBGood 2024-12-07T16:07:53Z https://helpforum.sky.com/t5/Broadband/Returning-sky-hub/m-p/4844515#M446723 <P>Hi</P><P>Sky have sent me a pathetic little cardboard envelope thingy to return their hub and plug, I still have a very solid new box the hub and plug arrived it, what would you like me to do, put the very delicate equipment in a feeble cardboard envelope or the solid box it came in? also what shall I do with the openreach plug?&nbsp;</P> Sat, 07 Dec 2024 13:54:38 GMT https://helpforum.sky.com/t5/Broadband/Returning-sky-hub/m-p/4844515#M446723 SalfordReds63 2024-12-07T13:54:38Z https://helpforum.sky.com/t5/Broadband/Returning-sky-hub/m-p/4844516#M446724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260609">@SalfordReds63</a>&nbsp;</P> <P>As long as the hub is returned it doesn't matter what packaging that you use. Just make sure when sending it off that you get and keep proof of posting.</P> Sat, 07 Dec 2024 13:57:47 GMT https://helpforum.sky.com/t5/Broadband/Returning-sky-hub/m-p/4844516#M446724 caesarome 2024-12-07T13:57:47Z https://helpforum.sky.com/t5/Broadband/Returning-sky-hub/m-p/4844613#M446744 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4260609">@SalfordReds63</a>&nbsp;wrote:<BR /> <P>&nbsp;</P> <P><SPAN>also what shall I do with the openreach plug?&nbsp;</SPAN></P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P>An Openreach ONT and its power supply should always stay at the installed address.</P> <P>&nbsp;</P> <P>Recent models have a printed advisory,&nbsp; because they do tend to stray when people move house.</P> <P>&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e17d3608-6ec5-4b21-9b55-e90c017add44.jpeg" style="width: 493px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/106178iEB1AB2F1D1C91D79/image-size/medium?v=v2&amp;px=400" role="button" title="e17d3608-6ec5-4b21-9b55-e90c017add44.jpeg" alt="e17d3608-6ec5-4b21-9b55-e90c017add44.jpeg" /></span></P> <P> </P> Sat, 07 Dec 2024 16:07:53 GMT https://helpforum.sky.com/t5/Broadband/Returning-sky-hub/m-p/4844613#M446744 TimmyBGood 2024-12-07T16:07:53Z