SKY Help with broadband

Ella01 — Sat, 07 Dec 2024 14:50:58 GMT

Has anyone been able to get financial help from SKY to move over to the SKY Broadband Basics?

Re: SKY Help with broadband

Daniel0210 — Sat, 07 Dec 2024 15:03:23 GMT

@Ella01
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff

The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.

If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff now lasts for 24 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.

Re: SKY Help with broadband

Ella01 — Sat, 07 Dec 2024 15:06:57 GMT

@Daniel0210 Thanks for your helpful response. I'll get on it

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SKY Help with broadband

Re: SKY Help with broadband

Re: SKY Help with broadband