topic Re: Poor download speed in Broadband https://helpforum.sky.com/t5/Broadband/Poor-download-speed/m-p/4844155#M446597 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4271738">@Shonah</a>&nbsp;if you have a full fibre installation it is unlikely thst speeds are affected by poor workmanship as thesecconnections either work or they dont. If you are concerned about how the install was done call Sky and theyvare likely to send someone to inspect it.</P> <P><BR />An internet speedtest returnscthe slowest part of the transfer which is often the wifi connection between the hub and your device. If you are close to the hub you should get the full speed but moveca couple of rooms away speeds drop. The best way to measure speed is on s device connected to tge hub byan etgernet cable.&nbsp;</P> Sat, 07 Dec 2024 07:59:02 GMT Chrisee 2024-12-07T07:59:02Z Poor download speed https://helpforum.sky.com/t5/Broadband/Poor-download-speed/m-p/4843930#M446554 Just upgrades to fibre broadband and we have had issues since we only get an average of 40mbs and it states it should be 90mbs I have photos of the workmanship which could be the problem Fri, 06 Dec 2024 19:10:45 GMT https://helpforum.sky.com/t5/Broadband/Poor-download-speed/m-p/4843930#M446554 Shonah 2024-12-06T19:10:45Z Re: Poor download speed https://helpforum.sky.com/t5/Broadband/Poor-download-speed/m-p/4844155#M446597 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4271738">@Shonah</a>&nbsp;if you have a full fibre installation it is unlikely thst speeds are affected by poor workmanship as thesecconnections either work or they dont. If you are concerned about how the install was done call Sky and theyvare likely to send someone to inspect it.</P> <P><BR />An internet speedtest returnscthe slowest part of the transfer which is often the wifi connection between the hub and your device. If you are close to the hub you should get the full speed but moveca couple of rooms away speeds drop. The best way to measure speed is on s device connected to tge hub byan etgernet cable.&nbsp;</P> Sat, 07 Dec 2024 07:59:02 GMT https://helpforum.sky.com/t5/Broadband/Poor-download-speed/m-p/4844155#M446597 Chrisee 2024-12-07T07:59:02Z