https://helpforum.sky.com/t5/Broadband/Internet/m-p/4843450#M446450 <P>No internet. Have turned off router on multiple occasions. Left for 30 seconds before turning back on. Still no signal. Have tested system and says no probs. All lights on router are green and solid. &nbsp;</P> Fri, 06 Dec 2024 11:18:21 GMT GemmaCranmer 2024-12-06T11:18:21Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4843450#M446450 <P>No internet. Have turned off router on multiple occasions. Left for 30 seconds before turning back on. Still no signal. Have tested system and says no probs. All lights on router are green and solid. &nbsp;</P> Fri, 06 Dec 2024 11:18:21 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4843450#M446450 GemmaCranmer 2024-12-06T11:18:21Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/4844042#M446574 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4271224">@GemmaCranmer</a>&nbsp;</P> <P>Did you run this line test:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 06 Dec 2024 21:50:55 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/4844042#M446574 caesarome 2024-12-06T21:50:55Z