topic Re: No internet in Broadband

No internet

JLP1 — Thu, 05 Dec 2024 21:19:34 GMT

Im connected to my route but I cant connect to the internet.
this is a persistent problem with the internet dropping out and happening numerous times.

Re: No internet

Lisa-P1987 — Fri, 06 Dec 2024 10:54:50 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: No internet

Addie15 — Sun, 08 Dec 2024 10:57:47 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.