topic Re: Broadband constantly dropping on and off in Broadband

Broadband constantly dropping on and off

JohnBadger71 — Thu, 05 Dec 2024 15:52:33 GMT

For a few days now, from start of December 2024 my broadband is on and off, up and down. When ever I use app to check it says fine, but it is not. Please help can not continue like this

Re: Broadband constantly dropping on and off

Mr+Flibbles+86 — Fri, 06 Dec 2024 10:39:21 GMT

Hi there @JohnBadger71 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband constantly dropping on and off

Addie15 — Sun, 08 Dec 2024 10:41:58 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.