topic Re: Activation date not successful in Broadband

Activation date not successful

Hirdy2024 — Fri, 06 Dec 2024 06:36:31 GMT

Our activation date was yesterday (5th) and at present still no internet. Our current provider no longer works and therefore when checking broadband says we do not have any?

Re: Activation date not successful

alxas — Fri, 06 Dec 2024 06:42:43 GMT

I have exactly the same issue

Re: Activation date not successful

Hirdy2024 — Fri, 06 Dec 2024 06:46:41 GMT

When doing line check it states not connected.

Re: Activation date not successful

alxas — Fri, 06 Dec 2024 06:48:04 GMT

Did you receive the text that it up an running?

Re: Activation date not successful

Chrisee — Fri, 06 Dec 2024 07:15:47 GMT

@alxas & @Hirdy2024 Sky do not perform the remote activations themselves but they should have received an update from Openreach overnight as to why your job was not completed yesterday so give them a ring.