topic Cancel broadband in Broadband

Cancel broadband

Suzanne35 — Thu, 05 Dec 2024 20:51:41 GMT

I would like to cancel my sky broadband

Re: Cancel broadband

GD1 — Thu, 05 Dec 2024 21:01:27 GMT

@Suzanne35 You can't use a public forum to cancel any services, you willl need to call Sky to give 14 days notice or switch to another provider.

If you're still within a minimum term Sky may not accept the cancellation request.

Re: Cancel broadband

Daniel0210 — Thu, 05 Dec 2024 21:01:41 GMT

@Suzanne35
If you are still in a discounted 18/24 months deal Sky could impose cancellation charges. This link may help

https://www.sky.com/help/articles/cancel-sky-broadband

Return packaging for any equipment Sky expect back will be sent out to you near the end of the notice period. Remember to keep any proof of posting indefinitely.