https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842983#M446296 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4270784">@Jayne__</a>&nbsp;</P> <P><SPAN>Try running the line test here:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 05 Dec 2024 19:54:39 GMT caesarome 2024-12-05T19:54:39Z https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842901#M446269 Broadband and tv not working keeps freezing and when I log on and do a service check says they is a problem someone came today and said he had sorted it but it's not been sorted Thu, 05 Dec 2024 18:32:17 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842901#M446269 Jayne__ 2024-12-05T18:32:17Z https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842983#M446296 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4270784">@Jayne__</a>&nbsp;</P> <P><SPAN>Try running the line test here:</SPAN></P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 05 Dec 2024 19:54:39 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842983#M446296 caesarome 2024-12-05T19:54:39Z