topic Re: Not working in Broadband https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842980#M446294 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4270800">@Mhapaz</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 05 Dec 2024 19:52:45 GMT caesarome 2024-12-05T19:52:45Z Not working https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842917#M446274 <P>We don't have internet&nbsp;</P> Thu, 05 Dec 2024 18:48:47 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842917#M446274 Mhapaz 2024-12-05T18:48:47Z Re: Not working https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842980#M446294 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4270800">@Mhapaz</a>&nbsp;</P> <P>First thing to check is this link to see if there are any outages in your area:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 05 Dec 2024 19:52:45 GMT https://helpforum.sky.com/t5/Broadband/Not-working/m-p/4842980#M446294 caesarome 2024-12-05T19:52:45Z