topic Re: Broadband constantly dropping out in Broadband

Broadband constantly dropping out

Schwatt — Mon, 02 Dec 2024 09:14:52 GMT

while watching programs my broadband drops out then comes back on.

the centre light on the router flashes orange.

Have reset at wall but still happens

Re: Broadband constantly dropping out

Greenfingers001 — Tue, 03 Dec 2024 08:45:20 GMT

Hi there @Schwatt , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Broadband constantly dropping out

Lisa-P1987 — Thu, 05 Dec 2024 11:23:26 GMT

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks