https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4842382#M446123 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Thu, 05 Dec 2024 11:23:20 GMT Lisa-P1987 2024-12-05T11:23:20Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4839729#M445264 My WiFi keeps dropping out. It is up for 10 mins then down for 5 mins. It's been happening all day. I have factory reset the router but it continues to play up. I think the router is failing and needs replacing. Nothing else has changed since yesterday, when things were stable. Mon, 02 Dec 2024 19:27:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4839729#M445264 BobbyT2019 2024-12-02T19:27:52Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4840122#M445397 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 03 Dec 2024 09:31:05 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4840122#M445397 Greenfingers001 2024-12-03T09:31:05Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4842382#M446123 <P>We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Thu, 05 Dec 2024 11:23:20 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4842382#M446123 Lisa-P1987 2024-12-05T11:23:20Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4842392#M446128 <P>It's OK, phoned in in the end and now have a replacement router. You may close this chat.&nbsp;</P> Thu, 05 Dec 2024 11:32:31 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4842392#M446128 BobbyT2019 2024-12-05T11:32:31Z https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4842396#M446129 <P>Thanks for the update <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 05 Dec 2024 11:34:47 GMT https://helpforum.sky.com/t5/Broadband/WiFi-keeps-dropping-out/m-p/4842396#M446129 Lisa-P1987 2024-12-05T11:34:47Z