topic Lost connection every day in Broadband

Lost connection every day

palolina5 — Wed, 04 Dec 2024 13:23:39 GMT

Hi , I have no broadband connection all morning today This is not the first time. Almost every day our broadband looses connection. Why? It's really frustrating, when it's not possible to work, like now. I'm paying regular payments, but sky doesn't give me what I pay for.

Re: Lost connection every day

Tom-W19 — Thu, 05 Dec 2024 09:12:17 GMT

Hi @palolina5

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Lost connection every day

Addie15 — Sat, 07 Dec 2024 09:14:43 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.